12hba Terms & Conditions

By registering an account, accessing, or using any part of the 12hba platform at https://12hba.pro, you confirm that you have read, understood, and agree to be legally bound by these Terms and Conditions in their entirety. If you do not agree with any part of these terms, you must not use this platform.

These Terms and Conditions constitute a binding legal agreement between you (the user) and 12hba. 12hba reserves the right to update, modify, or replace any portion of these terms at any time without prior notice. Continued use of the platform following any modification constitutes acceptance of the revised terms.

Access to 12hba is available only to individuals who are 21 years of age or older. By continuing to use this service, you warrant and represent that you meet this age requirement. 12hba reserves the right to request age verification documentation at any time and to suspend accounts where this requirement is not satisfied.

To access the full features of 12hba, you must register a personal account. You are permitted to hold only one account per person; multiple accounts are strictly prohibited. When registering, you agree to provide accurate, current, and complete information, including:

• Your full legal name as it appears on a government-issued ID.
• A valid and active email address that you own and control.
• A valid mobile number registered in Bangladesh (for bKash, Nagad, or Rocket verification).
• Date of birth confirming you are 21 years of age or older.
• A unique username and a strong password that you must keep confidential at all times.

12hba operates a strict KYC (Know Your Customer) policy. We may request supporting documentation — such as a national ID (NID), passport, or utility bill — to verify your identity before processing withdrawals or at any time we deem necessary. Failure to provide adequate verification may result in account suspension or closure.

12hba supports a range of payment methods commonly used across Bangladesh. All financial transactions are processed in Bangladeshi Taka (৳ / BDT). Accepted payment methods currently include:

• Mobile financial services: bKash, Nagad, Rocket, and Upay.
• Local bank transfers: Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, and others.
• International cards: Visa and Mastercard (where available and subject to local regulations).
• Minimum deposit amount: ৳500. Minimum withdrawal amount: ৳1,000. These thresholds are subject to change.

Withdrawal requests are typically processed within 24 to 72 hours of approval, depending on the selected payment method and the volume of pending requests at the time of submission. 12hba reserves the right to conduct enhanced due diligence checks on any withdrawal request before processing.

All deposits made to 12hba must be funded from payment sources registered in your own name. Use of third-party payment accounts is strictly prohibited and will result in immediate account suspension. 12hba will not be liable for funds lost or delayed due to incorrect payment details provided by the user.

From time to time, 12hba may offer welcome bonuses, reload bonuses, free spins, cashback promotions, and other special offers to eligible players. All bonuses are subject to the following general conditions:

• Wagering requirements must be met in full before any bonus-derived winnings can be withdrawn. The applicable rollover multiplier will be stated in the specific offer's terms.
• Bonuses are non-transferable and may not be exchanged for cash unless the stated wagering requirements have been satisfied.
• 12hba reserves the right to withdraw any promotional offer at any time without prior notice and to void bonus balances if fraudulent activity is detected.
• Only one welcome bonus is permitted per player, per household, and per shared device or IP address.
• Free spins awarded as part of a promotion are valid for 7 days from the date of issue unless otherwise specified in the offer.

Participating in a promotional offer does not guarantee winnings. All games are governed by certified RNG (Random Number Generator) systems to ensure fair and unpredictable outcomes. The RTP of each game is publicly disclosed and may be checked within the game information panel.

The following activities are strictly prohibited on the 12hba platform. Engaging in any of these activities will result in immediate account suspension, forfeiture of any outstanding balances, and may be reported to relevant authorities:

• Opening more than one account on the platform, whether under your own name or an alias.
• Using automated software, bots, scripts, or AI-based tools to gain an unfair advantage in any game or activity.
• Collusion with other players for the purpose of manipulating game outcomes.
• Money laundering, using the platform for financial fraud, or depositing funds obtained through illegal means.
• Sharing login credentials with another person or allowing any third party to access your account.

12hba employs continuous monitoring systems to detect unusual betting patterns, suspicious transactions, and other indicators of prohibited conduct. We cooperate fully with law enforcement agencies in Bangladesh and internationally as required.

12hba is deeply committed to promoting responsible gaming practices among all users. Gambling should be an enjoyable form of entertainment — never a financial strategy or a solution to personal problems. We provide the following tools to help you stay in control:

• Deposit limits: Set daily, weekly, or monthly deposit caps on your account to manage your spending.
• Self-exclusion: Request a temporary or permanent self-exclusion from the platform by contacting our support team.
• Time-out features: Take a short break from gambling by activating a time-out period of 24 hours, 7 days, or 30 days.

If you believe gambling is negatively affecting your finances, relationships, or mental wellbeing, we strongly encourage you to seek professional support. For players in Bangladesh, you may reach out to our support team at [email protected]. 12hba is a 21+ platform — underage gambling is prohibited and will result in immediate account closure.

All content published on 12hba.pro — including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software — is the exclusive property of 12hba or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, transmit, display, publish, or create derivative works from any content on this platform without explicit written permission from 12hba.

The 12hba brand name, logo, and associated trademarks are proprietary identifiers. Unauthorized use of these identifiers in a manner that is likely to cause confusion, or that disparages or discredits 12hba, is strictly prohibited. Any breach of this provision may result in legal action.

To the maximum extent permitted by applicable law, 12hba, its affiliates, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of — or inability to use — the platform. Specific exclusions include:

• Loss of funds resulting from technical errors, server downtime, or payment processing failures outside of 12hba's direct control.
• Gambling losses incurred through normal gameplay, including any session where you may have lost money wagered in good faith.
• Any losses or damages resulting from your failure to comply with these Terms and Conditions or our responsible gaming guidelines.

12hba makes no warranty that the platform will be uninterrupted, error-free, or completely secure. While we invest significantly in SSL encryption and security infrastructure, no digital platform can guarantee absolute protection against all conceivable threats. By using 12hba, you acknowledge and accept these inherent limitations.

12hba collects, stores, and processes personal data in accordance with our Privacy Policy, which is incorporated into these Terms and Conditions by reference. By using this platform, you consent to such collection, storage, and processing. We use your data solely to provide and improve our services, comply with legal obligations, prevent fraud, and communicate relevant account information to you.

We do not sell, rent, or trade your personal information to third parties for marketing purposes without your explicit consent. For full details on how 12hba handles your data, please review our Privacy Policy available on this website.

12hba reserves the right to amend, update, or replace these Terms and Conditions at any time. When we make material changes, we will endeavour to provide reasonable notice by updating the 'Last updated' date at the top of this page. We may also notify registered users via email where the changes are considered significant.

Your continued use of the 12hba platform after any amendments have been posted constitutes your acceptance of the revised Terms and Conditions. If you disagree with the revised terms, you must discontinue use of the platform immediately and may request account closure by contacting [email protected].

These Terms and Conditions are governed by and construed in accordance with applicable international online gaming regulations. Any disputes arising from or in connection with the use of the 12hba platform shall first be referred to our internal disputes resolution team. We are committed to resolving complaints fairly and promptly, typically within 10 business days of receipt.

If a dispute cannot be resolved through our internal process, the matter may be escalated to an appropriate alternative dispute resolution (ADR) mechanism. 12hba makes no representation that materials on this platform are appropriate or legally available for use in all jurisdictions. Users access this platform of their own volition and are responsible for compliance with local laws.

If you have any questions, concerns, or complaints about these Terms and Conditions, or about the operation of the 12hba platform, our support team is available around the clock (24/7) to assist you. We aim to respond to all enquiries within 24 hours Bangladesh Standard Time (BST, UTC+6).

Email us at: [email protected]